How do I access my meeting summaries in Zoom?

The AI Companion page in the Zoom web portal allows you to view, edit, and share the summaries of meetings you hosted. To access your meeting summaries: First, sign in to the Zoom web portal. In the navigation menu on the left panel, click “AI Companion.” Under “My Summaries,” you can select from a list of meetings, search by meeting topic or meeting ID, or select a date range to find a specific meeting summary. Once clicked, the selected meeting summary will be displayed. You will be able to choose from the following options: Share: Send the summary through email. You will be prompted to enter one or more email addresses or contact names, then click “Share.” Download: Download a copy of the summary. Edit: Modify the summary and then click “Save.” Delete: Permanently delete the summary. (Note: This action cannot be undone and the deleted summary cannot be restored.) If Continuous Meeting Chat was enabled for the meeting, the meeting summary will also be shared in the chat channel created by the meeting. Meeting summaries can also be viewed in the meeting card or your calendar within the Zoom app.

How do I turn off Zoom AI Companion?

If your administrator has not locked these preferences, you can disable AI Companion with the following steps: Sign in to the Zoom web portal. Click “Settings.” Click the “AI Companion” tab. Find the feature you want to disable and toggle it off to disable it (it will show as gray). If a verification dialog displays, click “Disable” to verify the change.

Zoom’s smart AI assistant that empowers you

Q: What large language models (LLMs) does Zoom AI Companion use?

Zoom takes a federated approach to AI , which means we use our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power our AI features.

Meetings

AI Companion for Zoom Meetings

Meeting summaries can save time taking notes and easily share important action items.
Chat with AI Companion about what you missed if you join late and get a real-time response during your meeting.
With smart recordings, AI Companion divides meeting recordings into chapters by topic so you can review meeting highlights and next steps more quickly.
Meeting summaries and asking questions in meetings are supported in 36 languages. AI Companion will even automatically detect the main language spoken during the meeting and provide a meeting summary in that language.

Ask AI Companion

You need to focus your time on the most impactful parts of your work, so Ask AI Companion is designed to do the heavy lifting for you. From directly within the Zoom app, you can use Ask AI Companion to gather, synthesize, and share critical information from multiple data sources across Zoom Workplace and third-party applications. Coming this May!

Synthesize critical information from multiple sources
Automate routine tasks such as preparing you for a meeting by creating an agenda and summarizing previous meetings, drafting an executive brief, and brainstorming new ideas for a project
Helping you stay informed during your workday so you can focus on what matters most
Use Ask AI Companion across Zoom throughout the workday

Reinvent how you connect with your customers, clients, and contacts

Make communication easier with every audience, whether you’re talking to one person or one thousand.

Events

AI Companion in Zoom Events and Zoom Sessions*

Ask AI Companion to generate content such as event and session descriptions, speaker bios, lobby announcements, and more.
Zoom Events hosts can get help composing emails, subject lines, titles, and calls to action using context from your Zoom Events description or by providing a more specific prompt.
Zoom Events hosts can use AI Companion to generate images for emails, the event page, or in-event content without having to pay for outside help.
Zoom Events hosts and participants can use AI Companion to compose chat messages for the lobby chat.

*AI Companion features must be turned on by your Zoom account administrator in order to be used within Zoom Events and Zoom Sessions.

Contact Center

AI Companion in Zoom Contact Center

Summarize conversations for smoother hand-offs.
Generate post-call tasks to help keep track of follow-ups.
Measure engagement with speech analytics and sentiment analysis.

Ready to try Zoom AI Companion?

Find out what AI can do for you.

Read the support article below to start using AI Companion today.

Get started

AI Companion is included at no additional cost for select paid Zoom plans.

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AI Companion privacy and security

Zoom is committed to responsible AI, with security and privacy at the core of the generative AI capabilities we provide. We recognize that generative AI brings an evolving set of risks for our customers, and we are committed to prioritizing transparency and customer choice as we build new generative AI features.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.

Read the whitepaper

Watch our latest webinar

No matter your role

Use AI Companion across your organization.

Get help creating content for your events.

Set up your events faster with help from our content generator in Zoom Events
Drive promotion and in-event engagement.
Improve project management through enhanced team collaboration.

Elevate the candidate and employee experience.

Get stronger alignment with your team throughout the hiring process by enabling AI Companion in Team Chat to stay on top of candidate updates.
Easily schedule interviews and follow-up conversations using AI Companion in Mail.

No matter your business

AI Companion for specific verticals and industries.

Better collaboration from product concept to launch.

Tighten collaboration in the design, planning, and launch phases by using AI Companion in Whiteboard to brainstorm and develop better processes.
Enhance cross-functional collaboration between engineering, product, and marketing ensuring that all team members are up to speed on current information using Team Chat Summary.

Enrich your engagement with students.

Summarize and share lecture highlights using Smart Recordings.
Enable student creativity through whiteboards.
Keep faculty and staff connected with AI Companion in Team Chat and help them save time on administrative tasks like note taking.
Help students get caught up quickly in a lecture with in-meeting questions.

Reduce physician burnout and improve employee engagement.

Spend less time writing notes between care visits.
Increase cross-functional collaboration between physicians, staff, operations, and administrators.

Get started with AI Companion

Use these materials to help you get your organization collaborating and communicating more effectively with AI Companion.

Everything you need to know to enable AI Companion for your organization.

Learn more

Learn some best practices from Zoomies on how to use AI Companion, from guidance on prompts to best ways to utilize Whiteboard mindmaps.

Learn more

Learn how to make the most of AI Companion features throughout your workday.

Learn more

Get all of your AI Companion questions answered.

Learn more

Learn how to turn on AI Companion within your admin portal.

Learn more

Learn how to turn on and use meeting summary for your meetings.

Learn more

How to think about the total cost of bringing an AI-powered collaboration platform to employees

Learn more

AI Companion’s meeting summaries and smart recordings are the first technological innovations in the last decade that bring us tangible time-saving, efficient benefits. People can prioritize specific meetings and collaborations while remaining confident they aren’t missing out on competing activities.

Chris Blackstone Director, Digital Workplace and End User Computing, Convera

Zoom's AI Companion Meeting Summary tool is helping us become better communicators. Guided by its impressively accurate output, our teams are more consistently adhering to best practices in meetings such as stating the objective upfront and clearly outlining and assigning action items. Plus, we were able to save money by off-boarding a vendor and save time by not having to produce meetings notes ourselves.

Lucas Oliveira COO, Bizzycar, Inc.

Zoom's AI Companion exemplifies our vision for enhanced collaboration and innovation. With automated, detailed meeting summaries, it streamlines information sharing and boosts productivity. This inclusion in our Zoom plan not only improves efficiency but also yields significant cost savings, reflecting our commitment to a smarter, more connected future.

John Georgatos Chief Information Officer at Mike Morse Law Firm

Meeting summaries has saved our team a ton of time. We feel that everyone is in the loop without necessarily having to attend every meeting, which results in better collaboration.

Karl Morsgofian CIO at Gainsight

We're seeing a lot of positive feedback on [meeting summary]…being able to focus on the meeting, and then rely on something else to capture the essence of what happened in the tasks or next steps alleviates a lot of responsibility from our staff members. Just being present, being involved and collaborative in the meeting and not worrying about ‘wait, what do I need to do now?’ It's all there. It's ready to go.

Riley McEntire Director of Marketing & Advertising at Phoenix Franchise Brands

Transform the way you work, with AI by your side

Stay up to date on our AI research, courses, events, and webinars.

The Learning Center offers a growing list of on-demand courses and short videos designed to give you just what you need when you need it. Learn how to set up AI Companion, understand all of the features and settings, and utilize best practices.

Learn more

Harvard Business Review AI briefing paper

The report “Artificial Intelligence at Work: Enhancing Employee Engagement and Business Success” focuses on how business leaders and digital transformation experts have successfully implemented AI for a positive employee experience.

Read the report

Zoom commissioned Morning Consult to survey more than 11,000 leaders and employees globally to gain insights into how leaders and employees are spending their time at work and how the latest generative AI tools can help them save time and improve collaboration.

Read the report

Join our webinars on AI Companion to learn about the latest features, new use cases, customer stories, and more!

Learn more

Gain practical insights from Zoom, AI analysts, and industry experts on purposefully implementing AI to elevate employee and customer experiences within your organization. Watch the content on demand.

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Zoom's CTO, Xuedong Huang, discusses our federated approach to AI and how it provides high-quality performance for meeting summaries, recaps, and next steps.

Learn more

Other AI products and features at Zoom

Events & webinars

Revenue Acceleration Series

FAQs

Zoom AI Companion is your generative AI assistant that empowers you to focus on what matters most. With Zoom’s federated approach to AI, our goal is to provide high-quality results and offer the best value for our customers’ diverse needs. Get help drafting emails and chat messages, summarizing meetings and chat threads, brainstorming creatively, and much more — included at no additional cost with the paid services assigned to your account in the simple, easy-to-use Zoom experience you know and love.

AI Companion must initially be enabled by the account administrator. If you do not have admin privileges for your account, you will need to contact your Zoom administrator. All of the AI Companion features can be found in Settings under the AI Companion Tab. If your admin has enabled AI Companion features for the account, individual users can enable available features there. For more information on how to set up Zoom AI Companion, please review our getting started guide on our support site.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. For more information, check out this article on how Zoom handles data.

Zoom AI Companion is included at no additional cost with the paid services assigned to Zoom user accounts. AI Companion may not be available for all regions or industry verticals.
Zoom is focused on delivering limitless human connection on one platform, and generative AI is a key component to that. We believe that Zoom AI Companion’s capabilities should be available to our eligible paid customers without additional cost to help give your teams a productivity boost in their workday.

The AI Companion page in the Zoom web portal allows you to view, edit, and share the summaries of meetings you hosted. To access your meeting summaries:

First, sign in to the Zoom web portal. In the navigation menu on the left panel, click “AI Companion.” Under “My Summaries,” you can select from a list of meetings, search by meeting topic or meeting ID, or select a date range to find a specific meeting summary. Once clicked, the selected meeting summary will be displayed.

You will be able to choose from the following options:

Share: Send the summary through email. You will be prompted to enter one or more email addresses or contact names, then click “Share.”
Download: Download a copy of the summary.
Edit: Modify the summary and then click “Save.”
Delete: Permanently delete the summary. (Note: This action cannot be undone and the deleted summary cannot be restored.)

If Continuous Meeting Chat was enabled for the meeting, the meeting summary will also be shared in the chat channel created by the meeting.

Meeting summaries can also be viewed in the meeting card or your calendar within the Zoom app.

If your administrator has not locked these preferences, you can disable AI Companion with the following steps:

Sign in to the Zoom web portal.
Click “Settings.”
Click the “AI Companion” tab.
Find the feature you want to disable and toggle it off to disable it (it will show as gray).
If a verification dialog displays, click “Disable” to verify the change.

Zoom AI Companion is configured off by default for all accounts. If you have eligible paid services assigned to your Zoom account, you have access to those Zoom AI Companion features, but you (or your account admin if you do not have admin access) will not be using AI Companion features unless they are first enabled on your account.

Zoom AI Companion is integrated in many of our products, including Meetings, Team Chat, Mail & Calendar, and more. You can find AI Companion by looking for the sparkle icon which you can click to interact with AI Companion features. Note that certain AI Companion features can be enabled or disabled in Settings in the web portal under the “AI Companion” tab.

Zoom AI Companion features are present across many of our products including Meetings, Team Chat, Mail & Calendar, Whiteboards, Phone, Contact Center, Events, and Sessions, with more products coming soon!

Zoom takes a federated approach to AI, which means we use our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power our AI features.

Yes, Zoom AI Companion uses our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power its capabilities.